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RTD PLANS & PRICING

One Agent.
A plan for your business.

Voice, Chat, and Human Inbox. Start with the coverage you need, with one shared workspace and room to grow.

No payment needed to enter Studio.

FIND YOUR FIT

Three paid RTD plans. One connected experience.

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START WITH ONE SITE

Pro

One website. A complete business Agent.

STANDARD SUBSCRIPTION

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1,920included credits / month
1Domain Agent

About 60 Standard Voice minutes if used for Voice only.

Start in Studio

No payment to start setup.

  • 3 team members
  • 2 language assignments
  • 10 services and 15 FAQs
  • Transcript storage
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GROW ACROSS WEBSITES

Business

More websites. More room for your team.

STANDARD SUBSCRIPTION

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8,000included credits / month
3Domain Agents

About 250 Standard Voice minutes if used for Voice only.

Start in Studio

No payment to start setup.

  • 8 team members
  • 5 language assignments
  • 30 services and 40 FAQs
  • Audio storage up to 30 days
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EXPAND YOUR OPERATION

Enterprise

Broader coverage for complex operations.

STANDARD SUBSCRIPTION

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24,000included credits / month
6Domain Agents

About 750 Standard Voice minutes if used for Voice only.

Start in Studio

No payment to start setup.

  • 20 team members
  • 10 language assignments
  • 60 services and 100 FAQs
  • Audio storage up to 90 days
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All displayed amounts are USD. Taxes, eligibility, and final charges are confirmed at checkout. Annual prices are billed yearly; included credits are issued monthly.

Full comparison

START FREE. ADD BUSINESS WORKFLOWS.

Human Inbox and BizDesk.

Use the same workspace, Studio, customer cases, and credit wallet.

Free Human Inbox

No subscription payment. Publish human chat and audio messages without entering payment details.

Includes 300 one-time welcome credits. Each original case resolution costs 30 credits, on Free and paid plans. Top up from your Dashboard when needed.

Free does not include AI chat, AI voice, transcription, or knowledge indexing.

Start with Free

BizDesk Business

Choose any 3 of 6 workflows alongside your paid RTD plan.

$109/month, or $1,090/year billed annually.

Eligible monthly subscriptions: $65.40/month for the first 2 paid months, then $109/month.

Configure workflows in Studio

BizDesk Enterprise

Enable all 6 workflows alongside your paid RTD plan.

$290/month, or $2,900/year billed annually.

Eligible monthly subscriptions: $174/month for the first 2 paid months, then $290/month.

Manage BizDesk in Dashboard

Workflows: Booking, Technical Support, Billing & Payment Enquiries, Sales & Quotes, Ecommerce, and Escalation. BizDesk adds workflow capacity; usage draws from the RTD wallet. Cloudflare text generation uses 1 credit per 2,000 tokens. Voice uses the selected model's existing rates. Indexing requires an approved estimate. Taxes and offer eligibility are confirmed at checkout; annual pricing does not stack with monthly introductory offers.

AN EASIER WAY TO START

Build now. Review trial options before publishing.

The current checkout catalog will show available Pro trial terms. Signing up does not start a trial.

Payment details are provided at checkout. Eligibility and the billing start date are confirmed there.

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THE DETAILS, SIDE BY SIDE

Compare your workspace.

Plan limits are shared across the workspace, not multiplied by the number of domains.

On smaller screens, scroll the table sideways to compare all plans.

RTD Pro, Business, and Enterprise plan guide
Workspace capabilityProBusinessEnterprise
Workspace & conversations
Voice, Widget Chat & Human InboxIncludedIncludedIncluded
Included credits / month1,9208,00024,000
Standard Voice-only estimateAbout 60 minAbout 250 minAbout 750 min
Domain Agents136
Team members3820
Knowledge & routing
Services103060
Business offers102560
FAQs1540100
Approved links102560
Language assignments2510
Handoff destinations2515
Storage & deployment
Transcript retention30 days180 days365 days
Audio recordingNot includedAvailable with consentAvailable with consent
Audio retentionNot includedUp to 30 daysUp to 90 days
SDK, iframe & Hosted AgentSupportedSupportedSupported
Monthly credit grants with annual billingIncludedIncludedIncluded

Feature and allowance guide: current RTD Studio plan specification. Voice estimates assume 32 credits per Standard Voice minute and no other channel use. Prices above come from the checkout catalog; account eligibility and commercial terms are confirmed in Studio.

USAGE WITHOUT THE GUESSWORK

One wallet. Your conversation channels.

Understand the difference between your subscription, your monthly allowance, and optional extra credits.

Shared by your workspace.

Eligible Voice, Widget Chat, and Human Inbox activity uses one prepaid credit pool. Chat and human-resolution usage reduces the balance available for Voice.

Granted monthly.

Included credits arrive monthly on monthly and annual subscriptions. An annual subscription does not issue a full year of included credits at once.

Visible in Dashboard.

Review your balance, usage, and available top-ups in the protected workspace. This public page does not buy credits or change your subscription.

Need extra capacity?View available top-up packages

Open this section to load packages from the existing checkout service.

Packages and eligibility are confirmed in your Dashboard. A top-up is a separate purchase, not a plan or subscription.

Sign in to Dashboard

BEFORE YOU START

Good questions.
Clear answers.

Need something outside these plans?

Discuss a custom setup
Do I need to pay before entering Studio?

No. Sign up, verify your email, and add your business details and branding without choosing a plan first. Choose your plan inside Studio. Free Human Inbox can publish without checkout. Paid plans require checkout after review and before publication.

When does a trial begin?

An eligible trial begins at the final checkout stage, not when you sign up or save a draft. Checkout confirms availability, payment-method requirements, the end date, and what you will be charged afterward. Cancel before the trial ends to avoid the first subscription charge.

How do introductory offers work?

When the catalog contains an introductory option, its amount and number of paid invoices appear alongside the standard price. This is conditional, not a guaranteed offer: eligibility and availability are confirmed at checkout. A zero-charge trial is not a paid promotional invoice.

Is the annual plan billed monthly?

No. Annual subscription pricing is shown per year. Any monthly equivalent is a comparison figure, not the charge schedule. Included credits are issued monthly, including on annual subscriptions.

Do my websites receive separate credit allowances?

The plan allowance is shared across the workspace. Domain Agents do not each receive another copy of that allowance. Eligible Voice, Widget Chat, and Human Inbox usage draws from the same credit pool.

Can I add more credits?

Available top-up packages can be reviewed below the comparison and purchased through your protected Dashboard. Buying a top-up does not replace a subscription or change your plan. Package availability and terms are confirmed in Dashboard checkout.

Does clicking a plan here select it for me?

No. The buttons open Studio signup. You still choose or confirm your plan inside Studio after entering your business details and branding. This page does not create a checkout or change an existing subscription.

Why might a price be unavailable?

Prices are read from the current RTD checkout catalog. When the catalog cannot be loaded, or a plan is not configured, this page does not substitute an old or invented price. You can still enter Studio and save your setup, or contact support.

YOUR BUSINESS. YOUR AGENT.

Start with your business.
Choose your plan inside.

No payment needed to enter Studio. Your subscription starts at the final checkout stage.